Please read before booking L’s sessions.
By proceeding with booking, client has acknowledged and agreed with all terms, conditions & disclaimers stated below.
・L is a Spiritual counselor & teacher who focuses on a holistic approach (mind, body and spirit). She uses a combination of psychology and spirituality to guide clients through an empowering journey of personal discovery, healing, growth and transformation.
・Client must be willing to actively participate and commit to their own healing journey together with L.
・L reserves the right to assess compatibility with each client before confirming any session. If it is determined that L is not the best fit for your needs, even if you have previously had sessions with her, she may respectfully decline further requests. L’s intention is always to ensure the most meaningful and transformative experience for each client/student, and if needed, she may refer you to another practitioner who is better suited to support your current needs.
・L has her own set of gifts but she is not a fortune teller. L does readings, but does not offer sessions requesting for readings only or reading-heavy sessions. Readings are only done to provide necessary insights and to empower the client.
・ For ethical reasons, she will not provide predictions to things unrelated or not present in a person’s life as of the session (i.e future career, future of persons who are yet to be in a relationship). She will also not read the thoughts of third parties. L reserves the right to decline requests of such nature during a session. L’s readings are intended to empower individuals to make inspired choices and take action for themselves.
・L reads energies and provides guidance based on her insights. However, she does not offer medical readings, and her services do not replace medical, psychological, or other professional services. Always seek appropriate professional help for medical or mental health concerns. If health-related guidance is given, individuals are solely responsible for the decisions they make.
・No Legal Advice: The information provided through L’s services is intended for general guidance and personal reflection and should not be construed as legal advice. L does not provide professional legal counsel. It is recommended that you consult with a qualified attorney for any specific legal matters. Individuals are responsible for their own decisions, whether or not they are legally binding.
・ L may offer timeframes during a session, but please note that events can unfold sooner or later than what is initially perceived. Outcomes can also be influenced by your own free will, efforts, or lack thereof.
・L will guide and support you, but the responsibility for your life, choices, decisions and free will remains with you.
・It is to be noted that each individual holds the ultimate responsibility and discipline for their own healing, personal growth and spiritual development.
・Clarity of Mind: To ensure a productive and meaningful session, we kindly request that all clients & students to remain clear-headed and focused. Please refrain from consuming alcohol or being under the influence of any substances during a session.
Please be on time for your sessions.
Kindly note that being late will result in a shorter session. We appreciate your kind consideration to be punctual for your sessions with L.
In-Person Engagement & Online Workshops
・L is dedicated to creating meaningful, in-person connections through sessions, workshops and events. These face-to-face interactions are deeply valued, as they allow for a richer, more focused experience. While L is truly grateful for the kind invitations from cherished clients and students, she is unable to accept one-on-one coffee meetings or casual get-togethers outside of scheduled sessions. Thank you for understanding and respecting this policy.
・We ask all participants to engage respectfully and positively during workshops and events. To ensure a safe and supportive environment, L reserves the right to remove any individual whose behavior disrupts the experience or demonstrates negative or harmful intent. In such cases, the individual will be respectfully asked to leave, with no refund issued. Additionally, they may be banned from participating in future workshops and events.
・Participants are responsible for their own health and well-being during in-person workshops/events. If you have any health conditions that may impact your participation, please consult a licensed professional before attending.
・For in-person workshops/events, all participants must comply with the current health and safety guidelines.
・Participants agree not to record, photograph, or distribute any part of the session/workshop/event without prior written consent. Your privacy and confidentiality will be respected at all times.
・Unless explicitly stated otherwise, all content provided in L’s workshops and events is the sole intellectual property of L and is protected by copyright. Reproduction, distribution, or use of any materials without prior written consent is strictly prohibited.
Payment:
Kindly make payment within the allocated time frame or inform us if you need us to wait, have a change in dates/timings or if there are any other changes. If we do not hear from you, your slot will be offered to other waiting clients.
Rescheduling & Cancellations:
・At least 48hrs of notice is required for rescheduling & rescheduling can only be done once – it will be treated as a cancellation otherwise, with no refunds offered.
・ If you are late or have to leave early (or in the case of no show), please note that it is not on L to make up for the lost time, nor will there be refunds.
・Once payment is made, no refunds will be offered for cancellations, change of mind or no-shows.
・Sessions are also non-transferable and cannot be shared with others.
After a session/Between Sessions:
L cares and is always happy to receive the occasional updates from her clients via Teams messages or email. However, kindly understand that due to her packed schedule, L might not be able to get back to you. If you have questions or would like to speak/chat to L, please schedule a session or wait till your next scheduled session.
This is in order to honor L’s process and boundaries, so that she can give all her beloved students and clients her full energy, love and light during the sessions. Thank you for your kind understanding.
Terms, conditions, and disclaimers are subject to change. Please ensure you review them before proceeding with your booking. By proceeding with the booking, you acknowledge and agree to all terms, conditions, and disclaimers outlined on ix-luna.com
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